Happy with the purchase. Items as advertised. Even though 30 cm length isn't much, they look good in a vase because the flower heads are generous enough. I didn't communicate with the seller, but I didn't need to either. Items were well packed and arrived 12 days before the estimated delivery date. Even better, I got the package delivered at home. I was expecting I have to go to the post office. I will order more from here. Thank you, seller!